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Frequently Asked Questions – Help, Support & Packaging Guide

Help & Support

Mr Bags – Frequently Asked Questions

Here you will find simple answers to the most common questions about our packaging – from paper bags and party bags to cardboard boxes, mailing bags, clear garment bags, grip seal bags, labels and more. Everything is based on how UK sellers, shops and warehouses actually use our products every day.

If you sell on eBay, Amazon, Etsy, Vinted, Shopify or run a local business, this page will help you choose the right packaging first time and understand how we work.

📦UK warehouse stock
Fast dispatch options
🌱Recycled & recyclable choices
🤝Trade & wholesale support

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ℹ️General Questions

Quick answers about who we are, what we sell and how our packaging fits modern UK ecommerce and retail.

Q.Who are Mr Bags and what do you sell?

Mr Bags is a UK packaging supplier based in Liverpool. We stock paper bags with handles, cardboard boxes, mailing bags, clear garment bags, grip seal bags, envelopes, thermal labels, pallet wrap and packaging tape. Our customers include online sellers, shops, warehouses and people who just need good packaging at a fair price.

Q.Do you have a minimum order quantity?

No. For most products you can order small packs to test sizes or larger quantities for regular shipping. For pallet or trade orders, please contact us and we will quote based on your needs.

Q.Are your products suitable for ecommerce and marketplaces?

Yes. Our packaging is widely used by sellers on eBay, Amazon, Etsy, Vinted, Depop and Shopify. Many of our Royal Mail boxes, small cardboard boxes, mailing bags and 4×6" thermal labels are chosen with courier and Royal Mail services in mind.

Q.Where do you ship from?

All orders are processed and dispatched from our UK warehouse. This helps us keep delivery times fast and stock levels accurate for UK customers.

🛍️Paper Bags & Party Bags

All about our kraft paper bags, gift bags and kids’ party bags – strength, sizes, colours and common uses.

Q.What are your paper bags made from?

Our paper bags with handles are made from strong 100 gsm kraft paper. The twisted handles are glued and reinforced, so the bags can be used for retail, gifting and parties without tearing easily.

Q.Are your paper bags recyclable and biodegradable?

Yes. Our brown and white paper bags are fully recyclable and biodegradable in normal UK recycling and waste streams. They do not contain plastic film or laminate, so they break down much faster than plastic carrier bags.

Q.How strong are your paper bags and how much weight can they hold?

Our bags are made from 100 gsm kraft with reinforced twisted handles. As a guide, even the smallest sizes can hold up to around 8 kg when packed sensibly. For very heavy or sharp items we normally recommend a cardboard box instead of a bag.

Q.What sizes and colours of paper bags do you offer?

We stock paper bags in XSmall, Small and Medium sizes with full dimensions shown on each product page in the paper bags collection. Colours include classic brown, white and a range of bright or seasonal colours for events and branding.

Q.Do the paper bag dimensions include the handle height?

No. The height listed is for the bag only. The twisted handles add roughly 10 cm to the overall height from base to top of handle.

Q.Do you sell party bags for kids?

Yes. Our kids’ party bags and patterned gift bags are ideal for birthdays, school events and celebrations. You fill them yourself with toys, stickers, stationery or sweets, so you stay in control of the cost per bag.

📦Cardboard Boxes

Help with choosing between standard single wall, strong single wall and Royal Mail–friendly sizes.

Q.What types of cardboard boxes do you stock?

Our cardboard box range includes small postal boxes, strong single wall boxes, moving boxes and sizes designed to work with Royal Mail Small Parcel limits. These are popular with ecommerce brands and fulfilment centres that need reliable, repeatable packaging.

Q.What is the difference between standard single wall and strong single wall boxes?

Standard single wall boxes are ideal for light to medium items. Our strong single wall boxes use an upgraded board grade and feel closer to double wall in rigidity, without the extra weight. They are a good choice for denser products, gift sets and higher value orders that need extra crush resistance.

Q.Are your cardboard boxes recyclable and eco-friendly?

Yes. All our boxes are made from corrugated cardboard, much of it from recycled content, and are fully recyclable in standard UK cardboard collections. Many customers choose cardboard boxes as a more eco-conscious option compared with plastic outers.

Q.Do your boxes arrive flat or made up?

All boxes are supplied flat-packed to save storage space. They can be assembled in seconds with standard packing tape. Some sizes are multiscored so you can reduce the height for a closer fit around the contents.

📮Mailing Bags & Clear Garment Bags

For clothing, soft goods and items that travel best in lightweight outer packing.

Q.What are your mailing bags made from?

Our mailing bags are made from strong, water-resistant polyethylene. They protect parcels from handling, dirt and rain in transit and are widely used for clothing, textiles and other soft items that do not need a box.

Q.Are your mailing bags recyclable?

Yes. Our standard mailing bags are recyclable where soft plastics are accepted. We suggest removing labels and the glue strip where possible before recycling. Many customers also reuse bags for returns or storage when they are still in good condition.

Q.What colours and sizes of mailing bags do you offer?

We stock grey mailing bags and coloured bags in grey, blue, green, pink and purple. Sizes range from small letter-style bags to large bags for hoodies, coats and bulkier orders.

Q.What are clear garment bags and when should I use them?

Our clear garment bags are made from cast polypropylene (CPP) film with a self-seal flap and warning print. They hold folded garments such as T-shirts, jumpers, jeans and dresses. Many brands place each garment in a clear bag for protection in storage and picking, then put that into a mailing bag or box for final shipping.

Q.Are your clear garment bags recyclable or eco-friendly?

Our CPP garment bags contain 30% recycled content and can be recycled in many soft plastic schemes once the glue strip is removed. They are not compostable, but they are designed to be a more responsible plastic option for clothing compared with standard virgin film.

🧩Grip Seal Bags

Resealable bags for small parts, samples, jewellery and many other uses.

Q.What can I use grip seal bags for?

Grip seal bags are ideal for small parts, jewellery, hardware, craft supplies, samples and documents. The press-close seal keeps contents together and they can be used inside a box or mailing bag for extra organisation.

Q.Are your grip seal bags reusable?

Yes. Our grip seal bags are designed to be opened and closed many times. As long as the bag and the seal are not damaged, they can be reused to reduce waste and cost.

Q.Do you offer coloured or printed grip seal bags?

Yes. We stock clear grip seal bags, printed grip seal bags and coloured grip seal bags. Coloured bags are useful for colour-coding stock, separating product lines or highlighting special items.

✉️Envelopes & Pallet Wrap

For letters, small products and bulk pallet loads.

Q.What types of envelopes do you sell?

Our envelope range includes standard paper envelopes, padded bubble envelopes and “Do Not Bend” style envelopes. They are suitable for documents, photos, small products and other items that need a little more protection than a normal letter.

Q.Are padded envelopes recyclable?

Many padded envelopes use a paper outer and a bubble inner. Some can be recycled by separating the two layers, but this depends on local facilities. Check the product details and your local recycling guidance for more information. For fully paper solutions, you may prefer a cardboard box.

Q.What is pallet wrap used for?

Pallet wrap is used to secure boxes and goods on pallets or to hold awkward loads together in storage and transit. It helps stabilise loads, reduces movement and protects surfaces from dust and light scuffs.

🏷️Packaging Tape & Thermal Labels

Secure seals and clear labels for smooth dispatch.

Q.What types of packaging tape do you supply?

We stock clear packaging tape, brown tape, FRAGILE tape, paper kraft tape and coloured tape options. You can see the full range in our packaging tape collection.

Q.Is your tape suitable for heavier boxes?

Yes. Our tapes are designed for carton sealing and are used daily in warehouses and ecommerce operations. For heavier boxes, we recommend sealing the base and top in an “H” pattern for extra strength, and pairing the tape with a strong single wall or strong single wall box.

Q.What size thermal labels do you offer?

Our most popular size is 4×6" thermal labels, which are widely used for courier and Royal Mail labels. We also stock 4×4", 3×2", 3×1.5" and fanfold 4×6" options, plus coloured 4×6" labels.

🚚Ordering, Delivery & Returns

How to place an order, how long delivery takes and what to do if something is not quite right.

Q.How do I place an order?

You can order directly on our website by adding items to your basket and checking out online. If you are unsure which size or product to choose, please contact us and we will guide you before you buy.

Q.Do you offer next day delivery?

We offer fast UK delivery and next day options on many orders placed before our cut-off time. Full details, including any free delivery threshold, are listed on our Delivery & Shipping page.

Q.Can I order samples before placing a large order?

For some products we can arrange small test quantities so you can check sizes and quality before committing to a larger order. Please email info@mrbags.co.uk with the products and sizes you are interested in.

Q.What is your returns policy?

If there is a problem with your order, or you need to return items, please contact us as soon as possible so we can help. You can read full details, including time limits and conditions, on our Returns & Refunds Policy page.

🤝Trade, Wholesale & Sustainability

For regular buyers, warehouses and brands who want better prices and more sustainable packaging choices.

Q.Do you offer trade or wholesale pricing?

Yes. If you are a regular buyer, warehouse, retailer or fulfilment centre, we can offer trade and bulk pricing on many products, including cardboard boxes, mailing bags, garment bags and labels. Please contact us with your typical volumes and we will prepare a quote that matches your usage.

Q.Are your products eco-friendly?

Many of our products are made from recycled or recyclable materials, including paper bags, cardboard boxes and tapes such as kraft paper tape. We also offer plastics with recycled content. Each product page includes material and recycling information so you can make clear, informed choices.

Q.How can I choose more sustainable packaging for my business?

If you want to reduce plastic, choose paper-based options such as paper carrier bags, corrugated boxes and paper tape where suitable. When plastic is needed for protection or waterproofing, look for items with recycled content and reuse bags where possible. Our team is happy to suggest practical options for your products and budget.

📞Still Need Help?

If you cannot see the answer you need, please get in touch and we will help you choose the right packaging.